Show page Old revisions Backlinks This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. {{indexmenu_n>60}} {{anchor:ugd_licensing}} Working with licenses {{anchor:ugd_licensing_installationid}} ASTER Installation ID ASTER creates an automatic backup copy of the information on active licenses activated on the computer to our license server. This backup allows you to restore all of your activated codes with just a few mouse clicks. This can be very useful if your computer crashes, reinstalled your OS, or forgot your license code when you need to restore the purchased licenses to activate the ASTER. <note>Please note that the licenses can be restored only on the computer which it was installed and that the processor of the computer has not to be changed. The ASTER license is tied to the hard disk and CPU of the computer so when you change any one of them, the license restoration from the back is not possible.</note> A backup of your licenses is created and sent to the server when you activate a license. In order to identify the computer, ASTER creates and assigns a unique identifier number to it. When you start ASTER for the first time, you will see the following information message: After you click the "OK" button, a unique identifier is created and it is displayed in the window as below: Please make a note of it and keep it in a safe place, for example, in your notebook or some cloud storage like Google Drive or one drive. This ID allows you to restore (See. Restoring a license from a backup) your ASTER license data in case you need to reinstall Windows. We recommend you do not store the identifier data on the same computer as it may be lost when your system crashes. If you need to check the identifier, you can find it in the lower-left corner of the "ASTER Control Panel" window. {{anchor:ugd_licensing_activation}} ASTER License Activation {{anchor:ugd_licensing_trial}} Trial Period After ASTER is installed on your computer for the first time (or again after a windows re-installation) and you have created the installation identifier, a window will open with three options: You need an internet connection to activate the trial or license. If the computer is connected to the internet through a proxy server, then click the first option to configure ASTER to connect through the proxy. (See. Configure ASTER to use Proxy Server). Click the second button to activate the license you purchased for ASTER. If you just want to try ASTER in trial then click the last option to activate the trial for 30 Days. <note>oIWIKIoLike the ASTER license, the trial period is also tied to the computer hardware. This means, if you reinstall ASTER (including the updated version) it will not reset the trial period, i.e You will not receive an additional month of trial when you reinstall the program</note> ASTER has a 30-Day trial, during which you can test the full capabilities of the program and make your decision about purchasing a license. The ASTER program will work without any functional limitations in the trial. When a few days are left in the trial period, and you open the ASTER Control Panel, a window with the information about the remaining days for the trial will be displayed. After the trial expires, when you run the program, it will show you the window to activate the license - to continue using ASTER. We hope that the 30 Days trial was sufficient for the test and you will purchase a license afterward. You can choose to uninstall the program if you do now wish to purchase a license currently. {{anchor:ugd_licensing_key}} Activation Code When you buy an ASTER license, you will receive a product activation code. To activate the license, you must have an internet connection on the computer. To activate the license click on the «Registration» tab, then enter the activation code, and then click the «Activate» button. After successful activation, you will be asked to restart the program ASTER Control Panel which is mandatory. Deactivate ASTER licenses You can deactivate all licenses (see. ASTER terms of licensing and updating) or some of the ASTER licenses. This can be useful when you want to transfer licenses to another computer or to correct the errors that occurred when the product was activated. For example, if the license was activated not on the computer for which it was intended. <note>oIWIKIo 1. It is necessary to correctly understand the phrase "Transfer of licenses to another computer". From the point of view of the ASTER licensing system, the computer is identified by the hard drive on which Windows is installed and the type of processor installed on the computer. Therefore, "Transferring a license to another computer" includes not only transferring to a really different computer (the system unit), but also replacing the system disk and/or processor, and reinstalling Windows on another disk on the same computer. </note> <note> 2. You can deactivate only the licenses that are activated on this computer and are valid (active) at the time you send the deactivation request. If you need to deactivate an inactive license (for example, due to an unexpected crash and disk replacement), you need to contact the ASTER technical support service at support@ibik.ru. The ASTER technical report and license activation code must be provided which you want to deactivate. </note> Deactivation is carried out in the window "ASTER Activation" opened from the Restore / Deactivate tab and consists of several stages. As a result of the deactivation process, the licenses that you select will become invalid, and instead of them, you will receive new, equivalent licenses. The first stage is to create a request to deactivating licenses. Click the button "Preparing deactivation". A window with a list of valid licenses activated on this computer will open: Select the licenses that you want to deactivate and enter a message describing the reason for deactivation and you can specify special wishes about deactivated licenses (for example, to link new licenses to other names and/or email addresses), though we do not recommend making such requests. You can change the name and address in the "Your name" and "Your e-mail" fields if necessary. This data will be used to generate activation codes, which you will receive in return for deactivated licenses. After the request is successfully sent, a message with a unique request number will appear. We recommend you save the request number just in case (for example, to reference it in the support request in case of any problems). Due to the limitations of the license server, it is not possible to completely automate the process of processing deactivating the license from the requests, thus this process may take some time. While the license is requested for deactivation, you can still use ASTER. At each start of the ASTER Control Panel, it will check the readiness of deactivation data. Once the request is processed and executed, a notification will be displayed in the form of a pop-up window or notification in the system tray: After receiving this notification, it is necessary to complete the deactivation procedure by clicking on the "Deactivate licenses" button in the ASTER Activation Dialogue window, there you can also cancel the deactivation using the Ctrl + Alt + Shift + X hotkeys. The program will contact the licensing server, consider the information required for deactivation and ask for confirmation of the deactivation operation. If the answer is yes, the selected licenses will be deactivated. New keys will be displayed after deactivation (information about the number of seats for each key will be indicated in brackets): <WRAP center round 570px> </WRAP> Copy them to a safe place and use the licenses at your discretion. If for some reason you cannot save new activation codes (for example, accidentally closed the last dialog), do not worry. Just do the last step of deactivation again (starting with clicking the "Deactivate licenses" button) and get a new list of activation codes again. {{anchor:ugd_licensing_cleanup}} Clearing ASTER license information Some of the situations when there is a need to remove all ASTER license information from a computer are listed below: The Home license was activated on the computer (and it is not over yet), and you want to activate the Pro-license on this computer (or vice versa). Home and Pro licenses cannot be activated on one computer, so you need to delete the previously activated license from the disk. You want to clean the computer after deactivating the license (See. Deactivate ASTER licenses ) and transfer the license to another computer. For this case, it is not necessary to clear the license information as the license is unusable. The computer has a long list of invalid licenses that were once activated on it. This list may be annoying to you, and you would like to get a "clean" list of the ASTER licenses. This can be done by removing all the license information, and then re-activate only the valid activation codes. In rare cases, the ASTER support service can recommend you to clean licenses to troubleshoot or get a clean list. In previous versions, this cleaning could be done by the following command: oIWIKIo 'asterctl --clean-license' This is executed in the Windows shell window, which is not convenient. In version 2.17, on the "Restore / Deactivate" tab, Deactivate ASTER licenses right-click context option "Clear ASTER license information" was added for convenience. The action of clearing the license information requires user confirmation, and if the answer is yes, you will be prompted to save the activation codes (See. Viewing keys activated on the computer). You can still use the old method to clear licenses - via the command line. The button for clearing the license is duplicated in the context menu of the image of the system unit in the "Workplaces" tab: {{anchor:ugd_licensing_sentinfo}} Information sent to the license server When you deactivate and create backup copies of the license, some information is sent to the license server. This information sent to the server contains the following data: The name of the buyer and the email address used to purchase the ASTER licenses. Activation codes are generated by the ASTER license server when purchasing licenses. Code for binding licenses to the hardware of the computer. Registration keys are generated by the ASTER license server in response to the activation of the activation code. ASTER installation ID. The system time of the user's computer at the time of the request. ASTER version number installed on the user's computer. Language of the ASTER User Interface. Activation code for deactivation. The date to and from the license server is encrypted. We can make sure the above list doesn't contain any data, except for the data you provided during purchase, received from the license server after purchase of license and after activation of the license, and minimal data for the backup and deactivation process.