Show page Old revisions Backlinks This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. {{indexmenu_n>60}} {{anchor:ugd_licensing}} Working with licenses {{anchor:ugd_licensing_installationid}} ASTER Installation ID ASTER creates an automatic backup copy of the information on active licenses activated on the computer to our license server. This backup allows you to restore all of your activated keys with just a few mouse clicks. This can be very useful if your computer crashes, reinstalled your OS or forgot your license code when you need to restore the purchased licenses to activate the ASTER. <note>Please note that the licenses can be restore only on the computer which it was installed in and that the processor of the computer has not be changed. The ASTER license is tied to the hard disk and CPU of the computer so when you change any one of them license restoration from the back is not possible.</note> A backup of your licenses is created and sent to the server when you activate a license. In order to identify the computer, ASTER creates and assign a unique identifier number to it. When you start ASTER for the first time, you will see the following information message: After you click "OK" button, a unique identifier is create and it is displayed in the window as below: Please make a note of it and keep it in safe place, for example, in your notebook or some cloud storage like google drive or one drive. This ID allows you to restore (See . Restoring a license from a backup) your ASTER license data in case you need to reinstall Windows. We recommend you to not store the identifier data on the same computer as it may be lost when your system crashes. If you need to check the identifier, you can find it in lower left corner of the "ASTER Control Panel" window. {{anchor:ugd_licensing_activation}} ASTER License Activation {{anchor:ugd_licensing_trial}} Trial Period After ASTER is installed on your computer for the first time (or again after a windows re-installation) and you have created the installation identifier, a window will open with three options: You need internet connect to activate trial or license. If the computer is connected to internet through proxy server, then click the first option to configure ASTER to connect through the proxy. (See. Configure ASTER to use Proxy Server). Click the second button to activate the license you purchased for ASTER. If you just want to try ASTER in trial then click the last option to activate trial for 30 Days. <note>oIWIKIoLike the ASTER license, trial period is also tied to the computer hardware. This means, if you reinstall ASTER (including updated version) it will not reset the trial period, i.e You will not receive an additional month of trial when you reinstall the program</note> ASTER has a 30-Day trial, during which you can test full capabilities of the program and make your decision about purchasing license. ASTER program will work without any functional limitations in trial. When few days are left in the trial period, and you open the ASTER Control Panel, a window with the information about the remaining days for the trial will be displayed. After trial expires, when you run then program, it will show you the window to activate the license - to continue using ASTER. We hope that the 30 Days trial was sufficient for test and you will purchase license afterwards. You can choose to uninstall the program, if you do now wish to purchase license currently. {{anchor:ugd_licensing_key}} Activation Key When you buy ASTER license, you will receive product activation code. To activate the license, you must have internet connect on the computer. To activate the license click on the «Registration» tab, then enter the activation code and then click «Activate» button. After successful activation, you will be asked to restart program ASTER Control Panel which is mandatory. Deactivate ASTER licenses You can deactivate all license (except HOME License – see. ASTER terms of licensing and updating) or some of the ASTER licenses. This can be useful, when you want to transfer licenses to another computer or to correct your errors that occurred when the product was activated. For example, if the license was activated not on the computer for which it was intended.. <note>oIWIKIo 1. It is necessary to correctly understand the phrase "Transfer of licenses to another computer". From the point of view of the ASTER licensing system, the computer is identified by the hard drive on which Windows is installed and the type of processor installed on the computer. Therefore, "Transferring a license to another computer" includes not only transferring to a really different computer (the system unit), but also replacing the system disk and / or processor, and reinstalling Windows on another disk on the same computer. </note> <note> 2. You can deactivate only the licenses that are activated on this computer and are valid (active) at the time you send the deactivation request. If you need to deactivate an inactive license (for example, due to unexpected crash and disk replacement), you need to contact the ASTER technical support service at support@ibik.ru. The ASTER technical report and license activation code must be provided which you want to deactivated. </note> Deactivation is carried out in the window "ASTER Activation" opened from the Restore / Deactivate tab and consists of several stages. As a result of the deactivation process, the licenses that you select will become invalid, and instead of them you will receive new, equivalent licenses. The first stage is to create a request to deactivating licenses. Click the button "Preparing deactivation". A window with a list of valid licenses activated on this computer will open: Select the licenses that you want to deactivate and enter a message describing the reason for deactivation and you can specify special wishes about deactivated licenses (for example, to link new licenses to other names and / or email addresses), though we do not recommend making such requests. You can change the name and address in "Your name" and "Your e-mail" fields if necessary. This data will be used to generate serial numbers, which you will receive in return for deactivated licenses. After the request is successfully sent, a message with a unique request number will appear. We recommend you to save the request number just in case (for example, to reference it in the support request in case of any problems). Due to limitations of the license server, it is not possible to completely automate the process of processing deactivating the license from the requests, thus this process may take some time. While the license is requested for deactivation, you can still use ASTER. At each start of the ASTER Control Panel, it will check the readiness of deactivation data. Once the request is processed and executed, a notification will be displayed in the form of a pop-up window or notification in the system tray: <WRAP center round 570px> {{anchor:ugd_licensing_sentinfo}} Information sent to the license server When you deactivate and create backup copies of the license, some information is sent to the license server. This information sent to server contains the following data: The name of the buyer and the email address used to purchase the ASTER licenses. Activation keys (serial numbers) generated by the ASTER license server when purchasing licenses. Code for binding licenses to the hardware of the computer. Registration keys generated by the ASTER license server in response to the activation of the serial number. ASTER installation ID. System time of the user's computer at the time of the request. ASTER version number installed on the user's computer. Language of the ASTER User Interface. Serial number for deactivation. Date to and from the license server is encrypted. We can make sure the above list doesn't contain any data, expect for the data you provided during purchase, received from license server after purchase of license and after activation of the license and minimal data for the backup and deactivation process.